FAQs

Q. What costs are involved in letting a property?

The elements of costing involve the following:

Inventory - We provide a detailed inventory report that is checked off by both landlord and tenant.

Energy Performance Certificates - EPC’s certificates can be prepared on your behalf.

Estate Agent Fee - A standard fee charged as a percentage of the agreed rental rate.

Gas Safety Certificate - Gas safety certificate can be arrange by one of our Gas safe engineers.

Q. Are there any additional costs for marketing?
No further fees are charged as agreed in your contract.

Q. How are viewings arranged and do i need to be present?

One of our property consultants attends all viewings that have been prior arranged with landlords to ensure convenience for all parties. You do not need to be available for viewings. We ask you to inform us prior and provide us with suitable access including keys.

Q. What is an EPC and how long will it be valid?

An EPC (Energy Performance Certificate) measures the energy efficiency of a property using a scale of A-G and is valid for 10 years.

Q. What is a Gas Safety Certificate and how long will it be valid for?

A Gas Safety Certificate is a legal requirement to have a annual gas safety check on all gas appliances and flues that you provide in a rental property.

Q. What are the costs for full management?

A fee will be charged on the letting value for the year plus a management fee.

Q. What do tenants pay as a deposit and who manages it?

The standard rate for a tenant to pay is between 4 – 6 weeks. This is managed by the Deposit Protection Scheme which is a government requirement. Tenants and landlords will both receive confirmation from the Deposit Protection Scheme within 4 - 8 weeks of payment.

Q. What does the new deposit scheme involve and how does it protect me?

All deposits being paid by a tenant are registered with a recognised deposit protection scheme within 30 days commencing of a tenancy. Guaranteeing that any deposit disputes will be dealt with efficiently by an independent third party.

Q. What do i need to pay for an inventory and who shall undertake this?

Prices for this vary as we refer you to a professional inventory service that we can manage on your behalf.

Q. When do i receive my rent once paid by the tenant?

Rent is paid directly to landlords within a period of 2-5 working days once received by tenants.

Q: How will you work out the rental value of my property?

We have access to a range of online and offline tools that allow us to value your property; coupled with our local knowledge of the area we shall consult with you to agree the appropriate rental value.

Q: How long is the Tenancy?

On average landlords agree lets of 6 or 12 months but there is no set period.

Q: How long will it take & how will you find a suitable Tenant?

We have access to a database of tenants therefore our search is speedy. We aim to find you tenants within 1 – 3 weeks.

Q: What if the Tenant does not pay the rent or damages the property?

Due to the vigilant reference checks that we undertake it is very rare this happens but as we cannot guarantee this there are several legal rental insurances that can be undertaken. This will ensure you receive your full rent on time. If a tenant damages the property you shall be compensated through the deposit protection scheme.